CPCECHO, an integral part of the CPCis Group, has a mission to make IT simpler and help customers become more efficient, supported by fantastic people and partners.
We are proud of our history, a history of people, partners, and customers who have shared this journey with us for over 30 years and who define who we are today. The CPCis Group is, has been, and will continue to be a benchmark in the IT industry in Portugal and is defined by the values of trust and commitment that have always been part of its DNA. We are living in surreal times, where technology has never been so important for organizations to ensure their adaptability, flexibility, security, and information, so that they can overcome this period in the best possible way. And this will also be another moment in our history with our customers. With a team of 140 professionals across the group and a turnover of €23 million in 2020, innovation continues to be a priority for the CPCis Group. An example of this is the recent launch of a new brand. CPCECHO is now a transformation of SVDI, a CPCis Group company specializing in UC, contact centers, networking, and security. It has been in the market for over 20 years, has a solid base of loyal customers, and shares the same culture of proximity that unites us as a group. That is why we decided to grow this new project into new business areas, expanding our offering with a broader portfolio.
The company name defines who we are: “C” for customer, our core and reason for being; ‘P’ for people, our greatest asset; and “C” for company, which must be solid and sustainable. We will innovate, invest, grow, and maintain our ambition to be leaders, but always preserving our way of being, our legacy, without ceasing to be the ECHO of our history (since 1984), the ECHO of our customers (who always challenge us to be better), the ECHO of our partners (who enable us to have the best solutions and technology to innovate), and the ECHO of our people, who are the soul of this project.
We want to help customers focus on their core business and be more efficient. To this end, we have a portfolio of solutions and services that addresses all of an organization's IT needs in terms of its systems, its workplace, and a layer of security and IT operation management services. What sets us apart is our commitment and proximity to our customers, sharing their challenges and creating solutions based on outcomes through the automation and intelligence provided by our management, operation, and security solutions.
It is not only important but also the core of our strategy. The pursuit of innovation through automation and artificial intelligence to support decision-making and actions will be a constant focus of our investment, as will the training of our teams. We consider it critical to know our customers and have the necessary analytics not only to ensure the continuity of their business but also to identify opportunities for improvement. CPCECHO's double-digit growth plan calls for high levels of investment in areas such as team and organizational certification, training, customer platform development, facility expansion and renovation, sustainability, and hiring new talent. We will continue to differentiate ourselves through proximity, commitment, competence, quality, and innovation.
Read the interview in Exame.